I-WhatsApp Business isicelo samahhala sezinkampani

Ekupheleni kuka-2017 i I-WhatsApp ihlela ukwethula uhlelo lokusebenza lwebhizinisi oluzimele kwesicelo esisemthethweni sagcwaliseka. Ekuqaleni kwalo nyaka, isicelo seWhatsApp Business sivele sitholakale ukuze silandwe mahhala futhi kusukela lapho izinkampani zaqala ukuhlomula ngalokhu ezikunikezayo.

Ngezansi sizokutshela ngokuningiliziwe ngalolu hlelo lokusebenza lwebhizinisi nezici ezikunikezayo ngokuqhathaniswa nohlelo olujwayelekile. Sizobona nokuthi kanjani lungiselela i-WhatsApp Business nokuthi ungayethula kanjani iphrofayili yebhizinisi lakho.

Ubani owebhizinisi leWhatsApp?

Njengoba bekulindelekile, I-WhatsApp Business uhlelo lokusebenza lwebhizinisi olugxile ngokuphelele ezinkampanini. Yenzelwe ukusuka phansi ukunikela ngensizakalo lapho noma yiliphi ibhizinisi lingaxhumana kangcono namakhasimende alo.

El umgomo we-WhatsApp Business ukuhlinzeka ngezibuyekezo, ukwesekwa kanye nekhono lokuqhuba ibhizinisi lakho ngqo kusuka kuselula, kuyo yonke i-WhatsApp, kunokuvela kwamanye amasayithi aku-inthanethi.

Ngamanye amagama, ngenkathi amakhasimende ezoqhubeka nokusebenzisa uhlelo olujwayelekile lwe-WhatsApp, umnikazi webhizinisi noma umphathi uzosebenzisa i- Uhlelo lokusebenza lwe-WhatsApp Business.

Ngabe lokhu kuzanywe ngaphambilini?

Impela yebo, yize kungenjalo kulesi sikali. Uma siseshela i-Google Play Isitolo kancane, sizothola izinhlelo eziningi ezenzelwe izidingo zabasebenzisi bebhizinisi. Isibonelo, i-Uber, enikezela ngenkonzo yokuhamba eku-inthanethi ngokuya ngohlelo, inezinhlobo ezimbili: I-Uber, eyeyamakhasimende, ne-Uber Driver, okuwuhlelo olugxile kubashayeli abahlinzeka ngale nsizakalo.

Empeleni kumane kuyisixhumi esibonakalayo sesevisi yokugcina, kepha esimweni se I-WhatsApp Business isekelwa uhlelo lokusebenza lwemiyalezo nezigidi zabasebenzisi emhlabeni jikelele, ngakho-ke ukufinyelela kubanzi kakhulu.

Kubanzi kangako ukudala uhlelo lokusebenza oluhlukile, ngoba udinga ukukhonza inani elikhulu lezinkampani, noma ngabe kuyinkampani yendawo, izinsizakalo zobungcweti, izikhungo zezokwelapha noma nohulumeni uqobo.

Izici eziyinhloko ze-WhatsApp Business

Okokuqala, I-WhatsApp Business imahhala, okusho ukuthi ungenza uhlu lwamabhizinisi akho futhi uhlale uthintana nawo wonke amakhasimende akho mahhala. Ukuxhaswa kwe- Uhlelo lokusebenza lokuthumela imiyalezo olukuvumela ukuthi uthumele imilayezo, i-SMS yendabuko kodwa ebizayo, kungekudala ingase ingasafuneki.

Siphinde sibe nesizinda sabasebenzisi beklayenti lokuthumela imiyalezo elitholwe yi-Facebook futhi ngenxa yokuthi sikwazile ukulanda i-WhatsApp mahhala isikhathi eside, bayanda abasebenzisi abasebenzayo asebevele bebalelwa ezigidini.

Lapho inkampani ingaqhumisa ngamakhasimende ayo nge ukumaketha imiyalezo ngaphandle kokuya kumhlinzeki wezokuxhumana ngocingo, impela leyo inzuzo okunzima ukuyiziba. Insizakalo yemiyalezo, ukwenza kusebenze, njll., Nayo iyatholakala nge-WhatsApp.

Vele konke lokhu kunciphisa i- izindleko zokuthumela imiyalezo ye-SMS, kodwa ngasikhathi sinye futhi kwenza sikwazi ukwazi ukuthi ngabe umyalezo ovela kwisevisi ethile uvela kumhlinzeki wesevisi oqinisekisiwe yini. Akugcini lapho, i-WhatsApp Business iphinde isuse isidingo sebhizinisi elincane noma lomuntu siqu okufanele likhokhele le nsizakalo.

Amakhasimende nawo ayazuza njengoba insizakalo ivela emthonjeni owaziwayo, ngenkathi imilayezo yogaxekile ingahlungwa kalula.

Amaphrofayili webhizinisi ku-WhatsApp Business

Mayelana nezici ezijwayelekile, i- amaphrofayli webhizinisi ku-WhatsApp Business, siza amakhasimende ukuthola ulwazi olufanele olufana nekheli le-imeyili, ikheli lendawo lebhizinisi, iwebhusayithi noma enye incazelo yenkampani.

Lolu lonke ulwazi olunemininingwane olusiza ekusunguleni i- ubunjalo benkampani kuWhatsApp. Ngokuba yinkampani eqinisekisiwe, ubuqiniso buyakhuliswa futhi nabasebenzisi beWhatsApp nabo bavunyelwe ukwazi ukuthi inkampani ayifuni ukubakhohlisa.

Amathuluzi wokuthumela imiyalezo

Okunye ukugqamisa kwe- I-WhatsApp Business ihlobene namathuluzi wokuthumela imiyalezo ayihlanganisa. Njengebhizinisi kungenzeka ukusungula izimpendulo ezisheshayo ukuqinisekisa ukuthi imibuzo ebuzwa njalo ingaphendulwa ngokushesha.

Ngaphezu kwalokho, imilayezo yokubingelela ingalungiswa ukwethula amakhasimende enkampanini, ngisho I-WhatsApp Business ikuvumela ukuthi wakhe imilayezo engekho uqobo oyisebenzisa ngemuva kwamahora noma lapho kungenakwenzeka ukukhonza amakhasimende ngokushesha.

Uhlelo lokusebenza luvumela nokutholakala kwemilayezo yezibalo lapho kungatholwa khona idatha engasetshenziselwa ukuqonda amakhasimende kangcono futhi inikeze nezinsizakalo ezingcono, okuvumela ibhizinisi ukuthi likhule kwinqubo.

Ngaphansi kwalesi simiso I-WhatsApp ibhizinisi linikeza izibalo zemiyalezo, umsebenzi onikeza abanikazi ngamamethrikhi alula mayelana nenani lemiyalezo ethunyelwe, imilayezo ethunyelwe, imiyalezo efundwayo, konke ngenhloso yokuthi okuqukethwe izimpendulo ezisheshayo noma isu elisetshenziselwe ukuxhumana namakhasimende kungashintshwa.

Ukuhambisana kweWhatsApp Web

Lokhu kungenye ye- Izici ezinhle kakhulu ze-WhatsApp Business, njengoba kuvumela abanikazi bamabhizinisi ukuphatha izinsizakalo zabo ku-inthanethi, ngaphandle kokusebenzisa uhlelo lokusebenza lweselula. Ukusebenza akukakapheleli njengohlelo lokusebenza lweselula, kepha kulindeleke ukuthi kube kuzibuyekezo ezizayo futhi njengoba izinkampani eziningi zijoyina.

Okudingayo ukusebenzisa i-WhatsApp Business

Kubalulekile ukusho ukuthi kukhona ezinye izimfuneko zokuqalisa i-WhatsApp Business njengomphumela wendlela insiza ye-WhatsApp eyakhiwe ngayo. Ukuze uqale, udinga i-smartphone esebenza ne-Android (okwamanje ayikho inguqulo ye-iOS), kanye nenombolo yokubhalisela insiza.

Le nombolo kuzoba inombolo esemthethweni yenkampani futhi izosetshenziswa njalo lapho sixhumana namakhasimende. Into elula kunazo zonke ukuthi iyinombolo ehlukile, ngakho-ke mhlawumbe into efaneleke kakhulu ukukhetha iSIM khadi entsha. Isizathu salokhu sihlobene ne- Inqubo yokuqinisekisa ye-WhatsApp, ngoba insiza ivumela kuphela inombolo yeselula ukuthi ixhunywe kwi-akhawunti eyodwa ye-WhatsApp.

Ngakho-ke, uma inombolo yakho yamanje isivele isetshenziswa yi-WhatsApp, akunakwenzeka ukuyisebenzisela i-akhawunti yebhizinisi ku Ibhizinisi le-WhatsApp. Manje, kwenzekani lapho ngabasebenzisi abane-SIM khadi nefoni ephathekayo kuphela? Yebo, kulokhu kuzodingeka dlulisa imininingwane isuke ku-akhawunti yakho yamanje ye-WhatsApp iye kuphrofayela yeBhizinisi ku-WhatsApp Business.

Uma okufunayo ukukugcina inombolo yomuntu siqu ehlotshaniswa ne-WhatsApp, lapho-ke kuzofanele uphume uyothenga i-SIM khadi yesibili, futhi uthenge enye idivaysi ephathekayo ukusebenzisa uhlelo, ngaphandle uma ngabe unefoni ye-Android enokusekelwa okubili kwe-SIM.

Ungayilungisa kanjani i-WhatsApp Business?

• Uma usuvele unayo inombolo yebhizinisi oyisebenzisela i-WhatsApp, kuzodingeka ukuthi wenze isipele izingxoxo zakho ukuze ugcine ifu kuqala. Ukuze wenze lokhu kufanele umane ufinyelele isigaba esithi "Izingxoxo", bese "Isipele sokuxoxa" bese ekugcineni uchofoze inketho ethi "Isipele".
• Ngemuva kwalokhu, kuzodingeka ukulanda i-WhatsApp Business ku-Google Play Isitolo ukuyifaka ocingweni. Ekupheleni kokufakwa, i-WhatsApp Business kufanele iqhutshwe. Into yokuqala okufanele uyenze ukuqinisekisa inombolo yocingo yenkampani, okuzoba inombolo efanayo ozoyisebenzisa njengenkampani ukuxhumana nokuxhumana namakhasimende akho.
• Uma inombolo isiqinisekisiwe, uzobe usunenketho yokubuyisa izingxoxo zakho ezihambisana nenombolo yeselula. Kufanele usethe igama lenkampani yakho njengegama lomsebenzisi futhi uma ususengxenyeni yengxoxo, chofoza inkinobho yemenyu ukufinyelela "Izilungiselelo".
• Kusuka esigabeni esithi "Iphrofayili", esigabeni "sokumiswa kweBhizinisi", uzokwazi ukufinyelela ezinkambeni eziningana ezifana nalezo zekhadi lokuxhumana ukuze ukwazi ukwengeza yonke imininingwane yenkampani yakho ofuna ukuyihlanganyela namakhasimende akho.
• Uma usuqedile ngalokhu, ukumiswa okuyisisekelo kwe-WhatsApp Business kuzobe sekuqediwe futhi kusukela ngaleso sikhathi uzokwazi ukuqala ukuxhumana namakhasimende akho, kanye nokusebenzisa amathuluzi wokuthumela imiyalezo esishilo ngaphambili.

Ngokuqinisekile uqaphele, I-WhatsApp Business okwamanje ayisekeli ukuseshwa kwebhizinisi ku-WhatsApp. Kungakho abanikazi benkampani noma bamabhizinisi kumele babe nezinombolo zabo zokuxhumana bese beyengeza koxhumana nabo be-WhatsApp ukuze baqale ukuxhumana namakhasimende noma ngisho nokukufaka eqenjini.

Yize ekuqaleni uhlelo lokusebenza lungazizwa lungelutho, nge imisebenzi ehlanganisiwe yemiyalezo, i-WhatsApp Business inamandla amakhulu okuba amathuluzi awusizo kakhulu ezinkampanini. Akugcini lapho, ukwengezwa kwe-WhatsApp Payments kufanele futhi kusebenze njengesikhuthazi sokwenza uhlelo lokusebenza luphelele ngokwengeziwe.

La I-WhatsApp yohlelo lokusebenza lwebhizinisi itholakala mahhala nge-Google Play Isitolo. Yize ilungele zonke izinhlobo zezinkampani namabhizinisi, ingasetshenziswa kuphela nezingcingo ezisebenzisa i-Android 4.0.3 noma ngaphezulu. Usayizi wokulanda ongu-33MB.