Inkundla yezokuxhumana ithole indima ebalulekile kuqhinga lanoma iyiphi inkampani. eCommerce. Abagcini nje ngokusebenza njengenkundla yokuxhumana phakathi komkhiqizo namakhasimende, kodwa futhi bakuvumela ukuthi uhlaziye umthelela wezenzo zokumaketha kwedijithali futhi uthuthukise ubukhona bakho ku-inthanethi. Kulo mongo, amathuluzi akhethekile afana I-SocialMention sebeyinsiza ebalulekile yokuphatha izinkundla zokuxhumana.
Iyini i-SocialMention futhi isebenza kanjani?
I-SocialMention iyi-a ithuluzi lokuqapha imidiya yezenhlalo yamahhala okukuvumela ukuthi ulandelele okukhulunywa ngakho komkhiqizo, umkhiqizo noma isihloko ezisekelweni ezihlukahlukene ezifana namabhulogi, izinkundla, ama-microblogs kanye nezingosi zokubekisa. Ngokungafani namanye amathuluzi amaningi afanayo adinga ukubhalisa okukhokhelwayo, i-SocialMention inikeza ukufakwa okuphelele ngaphandle kwezindleko.
Ukusebenza kwayo kusekelwe ekuhlaziyweni kwe amagama angukhiye. Ithuluzi liqoqa idatha kusuka emithonjeni eminingi futhi linikeza imininingwane enemininingwane mayelana nemvamisa yokushiwo, imizwa yamazwana kanye nomthelela womkhiqizo ezinkundleni zokuxhumana.
I-SocialMention Key Metrics
Ukuhlaziywa kwe-SocialMention kusekelwe kumamethrikhi angukhiye amane asiza ukuqonda umbono nomthelela womkhiqizo ezinkundleni zokuxhumana:
- Amandla: Ibonisa amathuba okuthi umkhiqizo uzoshiwo kumanethiwekhi omphakathi. Uma liphezulu leli phesenti, kuba mkhulu umsebenzi ozungeze umkhiqizo.
- Umuzwa: Ibonisa isilinganiso sokukhuluma okuhle nokubi.
- Isifiso: Ikala amathuba okuthi abasebenzisi bazophinda basho umkhiqizo.
- Ububanzi: Ibonisa umthelela womkhiqizo ngokubala inani labantu abangabona okukhuluma ngawo.
Izinzuzo zokusebenzisa i-SocialMention ku-eCommerce
Okwamabhizinisi e-e-commerce, I-SocialMention inikeza izinzuzo eziningi ezingenza umehluko ekukhuleni nasekuhlanganisweni komkhiqizo.
1. Online isithunzi ukuqapha
Imibono yabasebenzisi ezinkundleni zokuxhumana ingaba nomthelela omkhulu esithunzini somkhiqizo. I-SocialMention ikuvumela ukuthi uthole izinkulumo ezingezinhle futhi uphendule ngesikhathi, ugwema izinkinga zesithunzi.
2. Ukuhlaziya izimbangi
Ngokusebenzisa i-SocialMention, awukwazi ukuqapha hhayi kuphela umkhiqizo wakho, kodwa futhi nowabancintisana nabo. Lokhu kuzokuvumela ukuthi ukhombe amasu abo, uthole izitayela futhi uthole izindawo ongazithuthukisa.
3. Ukuhlonzwa kwabanomthelela
Ithuluzi lenza kube lula ukuthola abasebenzisi abanamandla abasho umkhiqizo wakho, okuvula amathuba okusebenzisana kwamasu nemikhankaso yokumaketha. abathonya.
4. Ukuthuthukisa okuqukethwe
Ukuqapha amagama angukhiye kuzokusiza wazi ukuthi yimaphi amatemu nama-hashtag asetshenziswa kakhulu emkhakheni wakho, okukuvumela ukuthi uthuthukise amakhono akho. isu lokuqukethwe futhi uthuthukise ukufinyelela kwakho.
5. Ukuhlola umthelela wemikhankaso
Nge-SocialMention, ungakwazi ukukala umthelela wemikhankaso yakho yenkundla yezokuxhumana, unqume ukuthi yiziphi izenzo ezikhiqiza ukubandakanyeka okukhulu futhi ulungise isu lakho ngokufanele.
Amanye amathuluzi ahambisanayo ku-SocialMention
Nakuba i-SocialMention iyithuluzi elinamandla, ukuyihlanganisa nezinye izinkundla kungathuthukisa ukusebenza kwayo. Amanye amathuluzi anconyiwe afaka:
- I-Hootsuite: Ivumela ukuhlela nokuphathwa kwamaphrofayela amaningi enkundla yezokuxhumana.
- Ihlumela Lomphakathi: Inikeza ukuhlaziya okuthuthukile nokuhlanganiswa kwe-CRM.
- I-Metricool: Ikhethekile ekuhlaziyeni nasekuphathweni kokuqukethwe kwamanethiwekhi omphakathi.
- I-Buffer: Ilungele ukuhlela okuthunyelwe nokuhlaziya ukusebenza kwakho.
I-SocialMention iyithuluzi okufanele ube nalo lanoma yiliphi ibhizinisi le-eCommerce elifuna ukwakha ubukhona obuqinile bezokuxhumana. Ikhono layo lokuhlaziya okukhulunywa ngakho, ukuhlola imizwa kanye nokubona amathrendi kuyenza ibe yisixazululo esinamandla nesifinyelelekayo. Nakuba kukhona ezinye izindlela ezikhokhelwayo ezinokusebenza okukhulu, i-SocialMention isalokhu iyinketho ephumelelayo kumabhizinisi amancane naphakathi nendawo abheke ukukhulisa isu lawo ledijithali ngaphandle kokufaka izindleko ezinkulu.
