Izici zesayithi le-e-commerce eliklanywe kahle: umhlahlandlela ophelele we-UX, ukwethembana, ukusebenza, nokuthengisa

  • Beka kuqala ukuzulazula okucacile, idizayini yokuqala yeselula, nokusebenza ukuze unciphise ukungqubuzana.
  • Qinisa ukwethenjwa ngezinqubomgomo ezibonakalayo, ukubuyekezwa, izimpawu zokuphepha, kanye nolwazi lokuxhumana.
  • Lungiselela amakhasi omkhiqizo ngezithombe ezihlanzekile, ikhophi egxile enzuzweni, nama-CTA.
  • Yenza kube lula ukuphuma, unikeze izindlela zokukhokha ezahlukahlukene, futhi uxhumane nezindleko zokuthumela.

i-ecommerce eyenziwe kahle

Kukhona izinto ezimbalwa ezingaba nomthelela empumelelweni yesayithi le-e-commerce, kodwa ngeshwa, ukuhlonza lezi zindawo zamandla nobuthakathaka akulula ngaso sonke isikhathi. Kulesi simo, sizokhuluma ngakho Izici eziyinhloko zesayithi le-e-commerce eliklanywe kahle.

1. Ubulula bokuzula

Uma kukhulunywa ngokuthengisa imikhiqizo, imfuneko yokuqala yokuhlangabezana nesitolo se-Ecommerce ukuthi umthengi kufanele akwazi thola ngokushesha nangokunembile okufunayo. Ukuzulazula okusebenzayo kubalulekile kumasayithi e-e-commerce, njengoba izivakashi ezingakutholi ezikufunayo zihumushela kukho. ukuthengisa okulahlekile.

Iqinisa ukuzulazula nge- ukuhlela kanye nokwenza kahle kwezigaba, a sula imenyu ebeka phambili izigaba ezinengqondo nezigatshana, a ibha yokusesha kubonakala ngokuqedela ngokuzenzakalela nezihlungi, kanye imvuthuluka yesinkwa ukuqondisa umsebenzisi. Ezingeni eliphezulu, amalebula alula afana nokuthi Thenga, Mayelana Nathi, Abathengisi Abangcono Kakhulu, nokuthi Xhumana asebenza kahle kakhulu.

Izici ze-ecommerce

2. Idizayini ayiveli ngaphezu kwemikhiqizo

Ebhizinisini le-Ecommerce, ukugxila kufanele kuhlale kuvuliwe imikhiqizo etholakalayo ukuze ithengwe. Umklamo owubukhazikhazi ongenangqondo uvame phazamisa futhi unciphise ukuguqulwa. Idizayini kufanele idedele ikhathalogi; ukukhetha isihloko esifanele, isebenzisa umgomo we okuncane kungaphezulu: amagridi ahlanzekile, isikhala esimhlophe esivulekile, i-typography efundekayo, nokugqama okwanele ukuqondisa iso.

3. Inqubo yokuthenga elula

Ulwazi lomsebenzisi kumasayithi we-e-commerce lubalulekile empumelelweni. Uma inqubo yokukhokha ibandakanya izinyathelo eziningi kakhulu noma idida, abathengi bazogcina beyishiyile inqola yabo. I-checkout kufanele ifake ubuncane bezinyathelo, vumela i-checkout yesivakashi, bonisa izindleko zokuthumela nezintela kusukela ekuqaleni nokunikezwayo izindlela zokukhokha idumile futhi iyashesha. Yehlisa amafomu ngokugcwalisa ngokuzenzakalela futhi uqinisekise amaphutha ku-inthanethi, ugweme amaphutha okufanele uwagweme.

i-ecommerce design

4. Khombisa imikhiqizo ethandwa kakhulu

Amabhizinisi amaningi e-eCommerce alwela ukukhombisa izinto ezingase zithakasele abathengi abangaba khona. Sebenzisa i- ikhasi lasekhaya njengombukiso ukugqamisa okuthengiswa kakhulu, okukhishiwe okusha, namaqoqo. Qinisekisa nge izigaba zethrendi, amaphromoshini, nemiyalezo yenani lomkhiqizo. Gcina ibhalansi: umthelela obonakalayo ophezulu, kodwa hhayi amandla amakhulu.

5.Imininingwane yomkhiqizo izithombe

Ukuthengisa ku-inthanethi kuhlukile ekuthengiseni esitolo esiphathekayo: umthengi akakwazi ukuthinta umkhiqizo. Inikeza izithombe zokucaca okuphezulu kusuka kuma-engeli amaningi, ukusondeza, izithombe zendlela yokuphila futhi, lapho kufanele, ividiyo. Ngale ndlela ususa ukungqubuzana futhi wenze isinqumo sibe lula. Qiniseka nokwandisa isisindo yezithombe ukuze zilayishe ngokushesha.

ux ui ecommerce

6. Idizayini esabelayo neselula-yokuqala

Ithrafikhi yamaselula idla izitolo eziningi. Beka kuqala indlela yeselula. mobile-kuqala Ngomklamo ophendulayo ovumelana namafoni, amathebulethi, namadeskithophu. Izinkinobho ezinkulu, izinkambu okulula ukuzithepha, kanye nemenyu eyenziwe lula. ukuthayipha okufundekayo nezici ezibalulekile ngaphezu kwesibaya. Hlola ukugeleza kokwenziwe kumadivayisi angempela futhi, uma kufanele, cabanga dala uhlelo lokusebenza lweselula.

7. Ukusebenziseka okuthuthukile kanye nezikhundla ezibukwayo

Kuhlanganisa izithombe ezingaguquki, Iphalethi yombala eqondisa ukunaka, futhi i-typographies okuhambisanayo (okungcono imindeni emibili) enohlu olucacile lwezihloko, amanani kanye nama-CTA. Sebenzisa izimiso ze umklamo ongokwengqondo ukuqondisa amehlo kanye nokwenza izinqumo.

8. Ukwethenjwa okubonakalayo kanye nobufakazi bomphakathi

Ukuthembela kuyisinqumo esibalulekile. Bonisa imininingwane yokuxhumana ekhanda noma ezinyaweni, inqubomgomo yokubuyisela cacile, izimpawu zokuphepha, izindlela zokukhokha ezamukelekile kanye izibuyekezo eziqinisekisiwe ngezithombe zekhasimende. Ubufakazi bomphakathi (UGC, izibuyekezo) bunciphisa ubungozi obubonakalayo futhi bukhuphule ukuguqulwa.

imikhuba emihle ye-e-commerce

9. Isivinini sokulayisha nokusebenza

Imithelela yesivinini ivuliwe SEO kanye nokuguqulwa. Isebenzisa ukucindezela futhi ifomethi yesithombe okufanele, ukuncishiswa kwezinsiza, ukugcinwa kwesikhashana kanye, lapho kungenzeka khona, CDN. Iqapha Okubalulekile Kwewebhu ukuze kuqinisekiswe ukusebenzisana nokuzinza kokubukwayo.

10. Ukufinyeleleka kanye nomklamo ohlanganisayo

Isayithi elifinyelelekayo lifinyelela kubasebenzisi abaningi futhi lithuthukisa ikhwalithi. Engeza omunye umbhalo ezithombeni, kwanele bheka umahluko phakathi umbala, navigation by ikhibhodi, imibhalo engezansi yevidiyo, kanye nesakhiwo esifanelekile se-semantic sezihloko. Lokhu kusiza futhi ngokubeka indawo.

11. Okuqukethwe, ukukopisha, kanye ne-SEO esekhasini

Okuqukethwe kufanele kube ewusizo futhi scannableUma usaqala, hlola ukuthi kanjani Dala isitolo se-inthanethi ngezinyathelo ezi-3. Bhala izincazelo zomkhiqizo eziqondiswe kuwo inzuzo, hlanganisa amagama angukhiye ngokwemvelo, faka ama-FAQ, ama-CTA acacile futhi ugweme ijagoni yobuchwepheshe engadingekile. Isakhiwo nge idatha ehlelekile (umkhiqizo, imvuthuluka yesinkwa, ukubuyekezwa) ukuze kuthuthukiswe imiphumela enothile.

12. Izindlela zokuphepha nezindlela zokukhokha

Vikela amakhasimende akho: sebenzisa I-HTTPS/SSL, izinqubomgomo zobumfihlo ezibonakalayo, ama-firewall, nezinqubo zokuphepha eziqinile. Inikeza izindlela zokukhokha eziningi (amakhadi, izikhwama zemali yedijithali, ukudluliselwa) futhi uchaze ngokusobala noma yimiphi imikhawulo. Cabangela ukuqinisekiswa okuqinile lapho kufanele futhi uthobele I-GDPR ku-e-commerce.

13. Ukuphuma okulungiselelwe kanye nezithiyo ezincane

Ivumela i-checkout yesivakashi, ikhombisa inani lezindleko kusenesikhathi, nciphisa izinkambu, sebenzisa kabusha amakheli alondoloziwe, futhi uqinisekise i-oda ngenombolo nemininingwane. Ukukhokha okuhlanzekile kunciphisa ukulahlwa futhi kwakha ukwethembeka.

14. Ukusesha kwangaphakathi, izihlungi nedatha ehlelekile

Usesho olunamandla nge ukuqedela okuzenzakalelayo, ukulungiswa kwephutha, nezihlungi zezibaluli (usayizi, umbala, uhlobo, intengo) zisheshisa isinqumo. Uma unezitolo ezibonakalayo, nika amandla isitoko ngesitolo ngasinye okweqoqo lendawo. Izisetshenziswa izinkwa zokudla kanye ne-schema yokunikeza umongo ezinjinini zokusesha.

15. Amakhasi Abalulekile, Izinqubomgomo, kanye Nesevisi Yekhasimende

Kufaka phakathi amakhasi we uyabuya, envĆ­o (izindleko nezinsuku zokugcina), izimo, ukuxhumana kweziteshi eziningi futhi Mayelana. Inikeza usizo ngesigaba se Imibuzo Evame Ukubuzwa futhi, uma kusebenza, xoxa noma usekelo lwe-imeyili. Ukucaca kunciphisa ukungqubuzana namathikithi.

16. Amasu okukhulisa inani lenqola

Activa imikhiqizo ehlobene, ukudayiselana ngokwedlulele kanye nokwenyusa isimo, uhlu lwezifiso, izikhumbuzi zokubuyela esitokweni, nezinzuzo zomkhawulo (ukuthunyelwa kwamahhala). Konke kufanele kuzwakale efanelekile futhi okungaphazamisi ukugwema ukucindezelwa kwamehlo.

Ngokusebenzisa lezi zinqubo zokuklama ze-UX/UI, okuhlanganisa ukwethembana, ukusebenza, ukufinyeleleka, nokuqukethwe okuthonyayo, isitolo esiku-inthanethi sinikeza ulwazi lokuthenga olucacile, olujabulisayo, noluvikelekile, ukwandisa ukubonakala kwemvelo nokuguqulwa ngaphandle kokulahlekelwa ukugxila kokubalulekile: siza umsebenzisi ukuthi athole futhi athenge imikhiqizo yakho ngokungqubuzana okuncane okungenzeka.

I-athikili ehlobene:
I-StartPoint: Itimu ye-eCommerce WordPress enika amandla isitolo sakho esiku-inthanethi