Indlela yokubuyisela umkhiqizo ku-Amazon isinyathelo ngesinyathelo: Umhlahlandlela ophelele nobuyekeziwe

I-Amazon ibilokhu yaziwa ngomthwalo wayo kumakhasimende ayo nakubaphakeli bayo, yingakho iphakathi kwezinkampani eziphezulu emhlabeni jikelele emkhakheni wezohwebo nge-e. Impumelelo yayo itholakala ekuhlinzekeni ikhathalogi yomkhiqizo ebanzi, amanani ancintisanayo, futhi, ngaphezu kwakho konke, isiqinisekiso sokulethwa okusheshayo kanye nenqubomgomo yokubuyisela ethembekile uma izinto zingahlangabezani nokulindelwe ngumthengi.

Kuleli qembu elikhulu lezentengiselwano ze-e-commerce, kubalulekile ukuthi abasebenzisi balondoloze isithombe esihle somkhiqizo , noma ngabe ukuthengiselana okuthile akuholeli ekuthengweni kokugcina. Okuhlangenwe nakho okubi ngemuva kokuthengisa kungabangela ukubuyekezwa okungekuhle nokungathembani phakathi kwabanye abathengi, into inkampani yamazwe ngamazwe eyigwemayo ngokusebenzisa izimo ezinhle kakhulu kanye nezinqubo ezilula zokubuyisela noma yimuphi umkhiqizo ongahlangabezananga nezidingo zamakhasimende.

Uma uthole iphakheji futhi kungelona lokho obukulindele, noma uma ufake i-oda ngephutha, ufike endaweni efanele. Kulo mhlahlandlela onemininingwane, sizochaza ukuthi ungawubuyisela kanjani umkhiqizo futhi uphathe imbuyiselo yakho noma ucele ukushintshaniswa ngendlela ephumelelayo ngangokunokwenzeka.

Umhlahlandlela wesinyathelo ngesinyathelo wokubuyisela umkhiqizo ku-Amazon

Uma uqaphela ukuthi into oyitholile ayihlangabezani nokulindela kwakho, kubalulekile ukwazi ukuthi i-Amazon inesevisi yokubuyisela impahla esebenza kahle kakhulu . Kuye ngomthengisi kanye nemigomo yewaranti, ungase ukwazi ukuthola imbuyiselo ephelele noma imbuyiselo engaphelele.

Ukuze uqale inqubo, sicela uqaphele ukuthi isikhathi sokubuyisela esijwayelekile siyizinsuku zekhalenda ezingama-30 kusukela osukwini lokwamukelwa. Ngemva kwalesi sikhathi, ungase ungakwazi ukuhambisa isicelo ngeziteshi ezizenzakalelayo. Kodwa-ke, kunezikhathi ezikhethekile, njengesikhathi samaholide , lapho i-Amazon ivame ukwandisa lesi sikhathi sibe yizinsuku ezingama-60 ukuze inikeze abathengi bezipho ukuthula kwengqondo okukhulu.

Ngaphambi kokuqhubeka, sincoma ukuthi ucabangele ukuthi umkhiqizo awukufanele ngempela yini. Khumbula ukuthi ngezinye izikhathi into ingase iphelelwe yisikhathi, futhi ungaphuthelwa ithuba lokushintsha , okushiyela kuphela inketho yokubuyiselwa imali. Uma uqinisekile, landela lezi zinyathelo:

1. Ukufinyelela kunkundla: Vula isiphequluli sakho bese uya kuwebhusayithi esemthethweni ye-Amazon noma usebenzise uhlelo lokusebenza lweselula.
2. Ukufakazelwa ubuqiniso: Faka neyakho i-akhawunti nephasiwedi ukuze ufinyelele iphrofayili yakho yomuntu siqu.
3. Isigaba sama-oda: Iya engxenyeni ye- Imiyalo yamiLapha uzothola wonke umlando wakho wokuthenga uhlelwe ngokulandelana kwezikhathi.
4. Isicelo sokubuyisela: Thola i-oda elifanele bese uchofoza inkinobho Buyisela noma ushintshe imikhiqizo.

Uma ususekhasini lokubuyisa, kuzodingeka ukhethe isizathu sokubuyisa kusuka kumenyu eyehlayo. Nakuba ukubhala amazwana anemininingwane endaweni yombhalo kuyinto ongayikhetha, kunconywa kakhulu ukuthi ucacise ngephutha lomkhiqizo futhi usize i-Amazon ithuthukise isevisi yayo. Ngemva kokuqeda lesi sinyathelo, chofoza okuthi Qhubeka.

Kuye ngesizathu osikhethile, uzoba nezinketho ezimbili eziyinhloko: cela ukushintshwa noma ukubuyiselwa imali . Uma ukhetha ukushintshwa (isibonelo, ngenxa yephutha ngobukhulu, umbala, noma umsebenzi onephutha), kuzodingeka uthumele umkhiqizo wokuqala emuva, futhi ngemva kwesikhathi esifushane, uzothola into entsha . Khumbula ukuthi inkampani inesibopho sokukuthumelela lokho kanye okuthengile ngokwencazelo yewebhusayithi, ngakho-ke noma yimaphi amaphutha angumthwalo wemfanelo we-Amazon, hhayi owekhasimende.

Izinketho zokuthumela kabusha nezindlela

I-Amazon ishintshe kakhulu izindawo zayo zokulethwa ukuze yenze isipiliyoni sibe lula kakhulu. Njengamanje, kunezinketho eziningana kuye ngendawo yekhasimende kanye nohlobo lwento:

• Ukubuyisa ngaphandle kwelebula noma ibhokisi: Ngemikhiqizo efanelekile, i-Amazon ikhiqiza i- Ikhodi ye-QR okuthunyelwa nge-imeyili. Udinga nje ukuthatha umkhiqizo (ekupakishweni kwawo kokuqala komkhiqizi) uwuyise endaweni yokulethwa bese ukhombisa ikhodi kumuntu ophethe. Asikho isidingo sokuphrinta noma yini noma ukusebenzisa amabhokisi engeziwe.
• Izindawo zokulethwa ezihambisanayo: ESpain, lokhu kuhlanganisa okungaphezu kuka-700 Iziteshi zesevisi ze-Repsolizinkulungwane zamaphuzu I-Celeritas kanye namaphuzu angaphezu kuka-1.200 I-SEUR.
• Amaposi: Ihlala iyindlela ehlukile esebenzayo emahhovisi ayo angaphezu kuka-2.300, lapho iphakheji ilethwa khona kakade ipakishiwe futhi ilebula.
• Iqoqo lasekhaya: Uma ungakwazi ukuhamba, ungacela ukuthi inkampani yenethiwekhi ilande iphakheji ekhelini lakho, yize le nsizakalo ingase ikhokhiswe imali eyengeziwe. izindleko ezengeziwe kuye ngomkhiqizo kanye nomthengisi.

Ukuphathwa kokubuyiselwa kwemali kanye nezindleko ezihlobene nayo

Uma usunqume ukuthi awufuni enye esikhundleni sayo, ungacela ukubuyiselwa imali egcwele . I-Amazon inikeza izindlela ezimbili eziyinhloko zokucubungula le mbuyiselo:

1. Ikhadi lesipho le-Amazon: Ibhalansi ifakwa kwi-akhawunti yakho ye-Amazon cishe ngokushesha uma umkhiqizo usutholwe futhi ucutshungulwa esitolo sokugcina impahla.
2. Indlela yokukhokha yendabuko: Imali ibuyiselwa ekhadini lakho lokuqala noma ku-akhawunti yasebhange. Le nqubo ivame ukuthatha isikhathi esithile. phakathi kwezinsuku ezi-5 nezi-7 zebhizinisi ngemva kokuthola into.

Ngokuphathelene nezindleko zokubuyisela , inqubomgomo iyahlukahluka kuye ngezimo:

• Mahhala Uma umkhiqizo unephutha, wonakele, noma ungowezigaba ezifana nalezi izingubo, izicathulo, imithwalo, ubucwebe namawashiFuthi kumahhala kubasebenzisi be Ama-Amazon Prime emikhiqizweni engaphansi kwalolu hlelo.
• Izindleko ziyasebenza: Uma imbuyiselo ingezizathu ezingaphezu kwamandla enkampani (isb., "Angisawufuni umkhiqizo") futhi ingangeni ezigabeni ezingakhokhiswa, kungase kube nenkokhelo. Isibonelo, ezinye izinqubo eCorreos (Spanish Postal Service) noma eCeleritas (inkampani yokuthumela yaseSpain) zingabiza [inani elingekho]. I-2,99 eurokuyilapho ukuqoqa ikhaya kungabiza cishe I-5,50 euro.

Isikhungo Sokubuyisela kanye nokulungiselela iphakheji

Uma indlela yakho yokubuyisela idinga ilebula, i-Amazon izokunikeza ifayela le-PDF. Kumelwe uphrinte, usike, bese unamathisela amalebula ngokulandela le miyalelo: ilebula elilodwa kufanele lingene ngaphakathi kwephakheji , kanti elinye kufanele libonakale ngaphandle . Kunconywa ukusebenzisa ibhokisi lokuthumela lokuqala ukuze uthuthukise ukupakisha nokunciphisa umthelela emvelweni.

Kubalulekile ukufaka zonke izesekeli, izincwadi zemiyalelo, kanye nezingxenye ezihambisana nomkhiqizo. Kumadivayisi kagesi (amakhompyutha, amakhamera, amathebulethi), khumbula ukusula yonke imininingwane yakho yomuntu siqu bese wenza ukusetha kabusha kwasefekthri ngaphambi kokuthunyelwa ukuze uvikele ubumfihlo bakho.

Uma i-Amazon isithole iphakheji yakho futhi iqinisekisa isimo sayo, uzobuyiselwa imali ehambisanayo ngaphakathi kwesikhathi esishiwo ngenhla.

Ukubuyiselwa kwemikhiqizo evela kubathengisi bezinkampani zangaphandle (i-Marketplace)

Kuvamile kakhulu ukuthenga imikhiqizo engathengiswa ngqo yi-Amazon, kodwa ngabathengisi bezinkampani zangaphandle abasebenzisa ipulatifomu njengesitolo sangaphambili. Kulezi zimo, inqubo ishintsha kancane:

• Isicelo sokugunyaza: Kumelwe uthumele isicelo sokubuyisela kumthengisi ngokusebenzisa Imiyalo yamiUmthengisi unayo izinsuku ezimbili zebhizinisi ukuze ubukeze isicelo bese uphendula. Kulezi zimo, inqubo ayiphathwa ngqo yi-Amazon, futhi kufanele ulinde imvume yomthengisi ukuze uthole imbuyiselo noma ukuthunyelwa kabusha.
• Isikhungo sokuxhumana se-Amazon: Uma umthengisi engaphenduli ngesikhathi esibekiwe, ungasebenzisa ithuba Isiqinisekiso kusuka ku-A kuya ku-Zokuvikela umthengi futhi kumvumela ukuthi acele ukubuyiselwa imali ngqo kusuka ku-Amazon.
• Izindleko zokuthumela: Ngaphandle kokuthi umkhiqizo unephutha noma ungowezigaba zezingubo nezesekeli, kungadingeka ukuthi cabanga ngezindleko zokuthumela kusukela ekubuyiselweni kumthengisi wangaphandle.

Amacala akhethekile: Ukubuyiselwa kwemali ngaphandle kokubuyiselwa kwemali kanye nemikhawulo

Muva nje i-Amazon isebenzise inqubomgomo yokubuyiselwa kwemali engabuyiselwa . Lokhu kusebenza uma inani lomkhiqizo liphansi kakhulu futhi izindleko zokuthutha zokubuyisela umkhiqizo zidlula inani lento, noma uma umkhiqizo wonakele kangangokuthi awukwazi ukuvuselelwa. Kulezi zimo, ikhasimende lithola imali yalo ngaphandle kwesidingo sokubuyisela umkhiqizo.

Kodwa-ke, kunemikhiqizo engenakubuyiswa (ngaphandle kokuthi inephutha), njenge:

• Izindatshana ze ukunakekelwa komuntu siqu kanye nezimonyo (ngezizathu zokuhlanzeka).
• Ukudla okonakalayo.
• Isofthiwe yekhompyutha evuliwe.
• Imikhiqizo eyenzelwe wena (eyenziwe ngezandla yi-Amazon).
• Okuqukethwe kwedijithali njengezincwadi ze-e, izinhlelo zokusebenza noma umculo we-MP3.
• Amaphephandaba nomagazini bansuku zonke.

Ungaxhumana kanjani nesevisi yamakhasimende e-Amazon

Uma uhlangabezana nanoma yiziphi izinkinga ngembuyiselo yakho noma iphakheji yakho ilahleka ngesikhathi sokuthutha, i-Amazon inikeza iziteshi eziningana zokuxhumana:

• Ifoni: Ungashayela inombolo yesevisi yamakhasimende (eSpain inombolo yereferensi ivame ukuba ngu-911 23 04 13).
• Ifomu lewebhu: Ngesigaba sokuxhumana ku- amazon.es/contact.
• Imeyili: Ukuthumela inkinga yakho ku- clients@amazon.es.

Ukuze ulandelele inqubekela phambili yokubuyiselwa kwakho, ungafinyelela ama-oda ami nganoma yisiphi isikhathi bese ukhetha okuthi Buka isimo sokubuyiselwa/sokubuyiselwa imali . Uma ushintsha umqondo wakho ngokubuyisela into ngenkathi inqubo isaqhubeka, uzothola inketho yokukhansela ukubuyiselwa kwemali kuleso sigaba esifanayo.

Ukuphepha nokwethembana kuyizinto ezibalulekile zempumelelo yenkampani eyasungulwa nguJeff Bezos. Ngokunikeza uhlelo lapho abasebenzisi bengazibeki engozini imali yabo futhi bangaxazulula noma yiziphi izinkinga ngokushesha, i-Amazon ikwazile ukubusa izimakethe zaseSpain nezamazwe ngamazwe. Kusukela ekusebenziseni amakhodi e-QR ukuqeda iphepha kuya ekuphatheni ukubuyiselwa kwemali kwamahhala ezindaweni ezihlelekile, ipulatifomu ibeka phambili ukwaneliseka kwamakhasimende ngaphezu kwakho konke okunye . Ngokusebenzisa izindlela ezichazwe futhi zihloniphe inqubomgomo yokubuyiselwa kwemali yezinsuku ezingu-30, noma yimuphi umsebenzisi angaphatha ukuthengwa kwakhe ku-inthanethi ngokuthula kwengqondo okuphelele, azi ukuthi unokusekelwa yinye yezinhlelo ze-logistics ezithuthuke kakhulu emhlabeni.