Ingabe ufuna i-AI chatbots ye-e-commerce yakho? Nakuba lokhu kungaseyona into entsha kakhulu, ngoba baqala ukuba yimfashini futhi ezinyangeni ezimbalwa ngemva kokuphuma kwe-ChatGPT, iqiniso liwukuthi basakhula futhi abaningi bafuna ukuthola efanelekayo kakhulu ngokusekelwe ku-eCommerce yakho.
Uma kuyicala lakho leli, linikeze a bheka izinketho ongazithola ukuze wenze isinqumo futhi wazi ukuthi iyiphi inketho engcono kakhulu kuwe. Siqale?
Ukugqoka kwe-AI
Siqala ngalezi zingxoxo ze-AI ze-e-commerce yakho. Kuyithuluzi elisebenzisa i-ChatGPT ukuze lisebenze futhi eselivele lidonsela ukunaka. Ngaphezu kwakho konke ngenxa yazo zonke izici ezintsha lobu buhlakani bokwenziwa obunazo.
Phakathi kwezici enazo igqamisa isevisi yamakhasimende engaphazamiseki, ukusebenza kahle kanye nokukwazi ukunikeza izincomo zomuntu siqu kumakhasimende.
Ukuyilungiselela (futhi ufundise le AI) kufanele wenze uhlu lwemibuzo evame ukubuzwa ukuze itolike yonke into futhi ilungele ukusebenzela amakhasimende.
Tydius
Phakathi kwezingxoxo ze-AI ze-e-commerce yakho, i-Tidio ingenye ethandwa kakhulu futhi ingenye esetshenziswa kakhulu. Igqama ngaphezu kwakho konke ukufakwa kwayo okusheshayo, ongakwenza nge-plugin noma amazwibela.
Ungase futhi dala isixhumi esibonakalayo esibonakalayo kanye nezicuphi zokugeleza komsebenzi ku-Tidio.
Leli thuluzi lisebenza nakho kokubili ubuhlakani bokwenziwa kanye nokucubungula ulimi lwemvelo (NLP) ukuze lilawule ukusebenzisana namakhasimende.
Phakathi kwezici esingazigqamisa nge-Tidio, mhlawumbe iqiniso lokuthi inesisetshenziswa esisebenziseka kalula futhi, ngaphezu kwakho konke, isikhombimsebenzisi esibonakalayo siyinto enkulu kakhulu eyengeziwe. Kodwa futhi ikuvumela ukuthi usebenzise izifanekiso ze-chatbot ukuze udale ama-bots ahlukene ngokusekelwe ku-e-commerce yakho.
I-ChatGPT
Yebo... Kusukela yaphuma, abantu abaningi bayisebenzisela umsebenzi noma izifundo, ukuphila kwabo kwansuku zonke, njll. Futhi akumangalisi. Kuyithuluzi eliguquguqukayo kakhulu, nakuba, qaphela, alifaneleki yonke into, kungakhathaliseki ukuthi silifuna kangakanani.
Kuyiqiniso ukuthi wenza imibhalo emikhulu, kodwa cishe njalo ilandela iphethini efanayo okulula ukuyibona manje.
Kodwa-ke, endabeni yama-chatbots, ungayisebenzisa njengesisekelo ukuze ube neyodwa yezingxoxo ze-AI ze-e-commerce yakho.
I-Botpress
Enye inketho ye-AI chatbot ye-e-commerce onayo yile nkundla ecishe yenziwe ngezifiso i-100% futhi enwebekayo. Isekelwe ezinjinini ze-LLM futhi ihlale ivuselelwa njalo.
Leli thuluzi likunikeza ini? Awu, ukuqala, ukuhumusha okuzenzakalelayo ezilimini ezingaphezu kweziyi-100, okusho ukuthi ungakwazi ukufaka i-chatbot nge-Spanish ukuze abantu baqondane kangcono, kodwa futhi uyenze ibe ngezilimi eziningi uma kwenzeka unezithameli zamazwe ngamazwe.
Ngaphezu kwalokhu, futhi inamakhanvasi abonakalayo okuhudula nokuwa, futhi ngaleyo ndlela yakhe ama-chatbots amahle. Lokhu, kanye neqiniso lokuthi inezinhlobo eziningi zokwenza ngokwezifiso, yenza lokhu kube inketho enhle.
Eqinisweni, futhi ngokusho kwedatha ecatshangelwayo, inama-bots asebenzayo angaphezu kuka-750000 emhlabeni jikelele ngoJuni 2024.
Chatfuel
Yebo, kubonakala kufana nophethiloli wengxoxo. Kepha lapha sikhuluma nge-chatbot efanelekile uma i-e-commerce yakho isuselwe ezinkundleni zokuxhumana, ikakhulukazi nge-Facebook Messenger kanye ne-Instagram.
Okwenziwa yile bot ukudala i-chatbot yalezo zokuxhumana ngokwakha idizayini ngendlela yokudonsa nokuwisa futhi uvumele ubuhlakani bokwenziwa benze okunye.
Yiqiniso, nawe uyoba Imibiko yokuhlaziya namadeshibhodi ukuze kuqashwe (njengoba singakukhuthazi ukuthi ushiye konke ekuthandeni kwe-AI).
Okunye okufanele ukwazi ukuthi ayimahhala. Ikhokhwa futhi ingabiza kakhulu, ikakhulukazi uma sicabangela ukuthi izinketho zama-chatbots nge-AI ziyindlala futhi zilinganiselwe.
Octane AI
Siyaqhubeka nenye ye-AI ye-chatbots ye-e-commerce yakho ongayibeka ngaphandle kwenkinga kwa-Shopify, uma i-e-commerce yakho ikule nkundla.
Kuyithuluzi ozokwazi ngalo ukusebenzela amakhasimende. Kodwa futhi nikeza izincomo zeminye imikhiqizo ngokusekelwe kulokho abakubhalayo noma ukuthi baphequlula kanjani. Iphinde ibe nesibopho sokubuyisa izinqola ezilahliwe. Futhi iyakwazi ukuheha amakhasimende ngokusebenzisa iziteshi ezahlukene ezifana nezinkundla zokuxhumana, izingxoxo, i-SMS, nezinye izinketho.
Enye inzuzo eyenza igqame kwabanye iqiniso lokuthi uhlu lwemibuzo lungadalwa ukuze luhehe futhi luqoqwe idatha kubasebenzisi. Nakuba, yebo, kufanele ukwazise lokhu kunqubomgomo yakho yobumfihlo kanye nekhukhi.
ManyChat
I-ManyChat ingenye yezingxoxo ze-AI ezaziwa kakhulu nezisetshenziswa kakhulu kwezentengiso yakho ye-inthanethi. Yize iningi liyisebenzisa ezinkundleni zokuxhumana, ikakhulukazi i-Facebook, Instagram kanye ne-Messenger, ingafakwa futhi kwa-Shopify nakwamanye ama-CMS afana ne-WordPress.
Ngaphezu kwalokho, inethuba lokuthi izimpendulo ezizenzakalelayo, lalela ingxoxo, thola izinqola ezilahliwe Esimeni se-eCommerce, qondisa kabusha abasebenzisi kuzixhumanisi ezahlukahlukene, noma ukuthumele amakhasimende amasha engeziwe.
Okubi kuphela ongaba nakho ukuthi inemibiko yokuhlaziya eyisisekelo kuphela, okwenza ngezinye izikhathi ingaphumeleli. Futhi ukuhlanganiswa kwayo kunqunyelwe (okungenani okwamanje).
Ngokuqondene nentengo, inenguqulo yamahhala kanye nenguqulo ye-pro ngama- $ 15 kuphela ngenyanga.
I-LivePerson
Igama selikutshela okuningi. Kuyinkundla yezingxoxo ye-AI ekuvumela ukuthi usungule izingxoxo ezihlobene ne-eCommerce yakho, kunjalo. Ngayo uzokwazi ukudala, ulungiselele futhi uphathe ukusebenzelana onakho namakhasimende.
Okungcono kakhulu ukuthi ungakwazi ifake kumawebhusayithi, izinhlelo zokusebenza zeselula noma amanethiwekhi omphakathi. Futhi lenzani? Nokho, okokuqala, kuhilela iklayenti futhi linikeze izimpendulo elizifunayo (noma izinketho zokuzithola). Inokuxhumana komuntu siqu okusekelwe ku-AI futhi inamathuluzi okuhlaziya nezinga lobuchwepheshe.
Njengoba ubona, maningi ama-AI chatbots e-commerce yakho ongakhetha kuwo. Akuzona lezi esizincomile kuphela, kodwa futhi eziningi. Isincomo sethu ukuthi, ngaphambi kokukhetha eyodwa, futhi ngaphezu kwakho konke ukukhokha, kufanele uphenye ukuthi ilungile yini futhi uyiqhathanise nabanye. Ingabe unayo eminye imibono mayelana namanye ama-chatbots afanelekile? Sikufunda emazwaneni.