I-SugarCRM yethule i-Hint, uhlelo lokuqala lwenkampani oluklanyelwe ngqo ukunikeza imigqa emisha ye ubuhlakani bobudlelwano ngaphakathi kwemikhiqizo yayo. Kuyisisombululo esithatha umqondo wendabuko we-CRM isinyathelo esiqhubekayo ngokuzenzakalelayo ukuqoqwa kwedatha yomphakathi nokuyiguqula ibe ulwazi oluwusizo lokuthengisa, ukumaketha, kanye nensizakalo yamakhasimende.
Abasebenzisi bokusikisela Bangafaka imininingwane embalwa yokuxhumana nomuntu noma inkampani abafuna ukuxhumana nayo (isibonelo, igama, i-imeyili kanye nenkampani) futhi, kusukela lapho, i-Hint isesha ngokuzenzakalelayo imithombo yomphakathi kanye nezizindalwazi zomphakathi ku-inthanethi ukuze ithole ulwazi lomuntu siqu nolwenkampani olufaneleKonke lokhu kufakwa ngokushesha kwi-CRM, kunciphisa umsebenzi wezandla futhi kwandisa ikhwalithi yephrofayili yamakhasimende.
Iyini i-SugarCRM Hint futhi isebenza kanjani?
Idatha nokunye imininingwane yomuntu siqu neyenkampani Lokho okwakudingeka ngaphambili kwamahora ophenyo lomuntu ngamunye manje sekutholakala ngokuzenzakalelayo. Icebo lilandelela ulwazi ku amanethiwekhi omphakathi njenge-Facebook noma i-LinkedIn, kanye nezizindalwazi zomphakathi ezahlukahlukene, izitolo zezindaba, namawebhusayithi ezinkampani, ukuze umsebenzisi abe ne- Umbono ogcwele woxhumana naye kanye ne-akhawunti okuzosebenzisana nayo. Ngaphezu kwalokho, uma kufaneleka, i-Hint inganezela lolo lwazi lomphakathi ngedatha evela kumafayela angaphakathi namarekhodi ezinkampani atholakala enhlanganweni, iwahlanganise kuphrofayela ukuze kube nombono ophelele nakakhulu.
Ngamaphuzu ambalwa nje edatha ayisisekelo, i-Hint iyakwazi ukwakha amaphrofayili acebile, esikhathi sangempela Lezi zinto zingafaka, phakathi kokunye, isizinda semfundo somuntu kanye nolwazi lomsebenzi, noma inani labasebenzi, umkhakha, izindaba zakamuva, kanye nemisebenzi yomphakathi yenkampani. Ngale ndlela, abasebenzi baba cishe ochwepheshe bamakhasimende ngaphambi kocingo noma umhlangano wokuqala.
Kumaqembu okuthengisa, inzuzo yokusikisela Okuyihlukanisa nabanye abahlinzeki be-CRM ukuthi ibavumela ukuthi bakhethe ulwazi olufanele kakhulu futhi balufake ngokushesha ku- Iphrofayili ye-CRM okuhlobene nethuba elithile abasebenza kulo. Kungenzeka futhi ukudala amaphrofayili amakhasimende amasha kusukela ekuqaleni, kuyilapho ulwazi olutholwe uhlelo lungaba vuselela ngokuzenzakalelayoukugcina idatha ihlale isesikhathini ngaphandle komzamo owengeziwe.
Intengo ye-Hint ithengiswa ngo- $15 ngenyanga ngomsebenzisi ngamunye futhi iyahambisana nezinguqulo ze-Sugar 7.8 noma zakamuva. Ngaphezu kwalokho, i-Hint yiyona Uhlelo lokuqala lweSugarCRM Kusekelwe ngokuphelele kumodeli yesofthiwe njengesevisi esekelwe efwini, eyenza kube lula ukuthunyelwa kwayo, ukubuyekezwa kwayo, kanye nokukhula kwayo kuzo zonke izinhlobo zezinhlangano, futhi kuvula umnyango wokuthunyelwa okukhethekile njengesevisi yamafu esikhathini esizayo.
Ubuhlakani bobudlelwano kanye nokuvela kwemvelo maqondana ne-AI
"Icebiso liyisisekelo ngekusasa lokukhiqiza ubudlelwano obuhlakaniphile, obungaguquka bube yiqiniso ukuhlakanipha okufakelwayo "kusetshenziswe ku-CRM," kuchaza okhulumela i-SugarCRM ngaleso sikhathi, U-Andrew StaplesIsihluthulelo sisebuningini bedatha eqoqwa ngokuzenzakalelayo nangendlela ehlelekile.
Ubuhlakani bokwenziwa budinga inani elikhulu ledathaihlanzekile futhi ihlelekile, futhi “njengoba i-Hint ishintsha, lokhu kuzosenza sikwazi ukuthola ulwazi oludingekayo ukuze sakhe uhlelo lokuhlaziya olubikezelayo kanye nomshini ongafunda konke lokhu ekugcineni,” kusho uStaples. Ngalokhu, i-SugarCRM iqhubekela phambili ezicini ezimbili ezinkulu: ubuhlakani bobudlelwano (ukwazi okwengeziwe nangcono ngeklayenti ngalinye) kanye ukuphathwa kobudlelwano (sebenzisa lolo lwazi ukwenza izinqumo ezingcono nokuqondisa ukusebenzisana).
Leli qhinga lihlanganisa nokumenyezelwa kwezici ezihambisanayo, njenge- Umsizi Wedijithali Ohlakaniphile (i-ADI) kugxilwe kumadivayisi eselula, kanye nokusha Ikhithi ye-SDK ukuze izinkampani zikwazi ukudala izinhlelo zokusebenza ze-CRM zeselula ezenzelwe wena ngokugcwele. Lokhu kusungula izinto ezintsha kuqinisa i-Hint njenge isiqeshana sokhiye Ukuzibophezela kwe-SugarCRM kumathuluzi "ahlakaniphile" akwazi ukwenza ngokuzenzakalelayo ukutholwa kwedatha nokunikezwa kwayo ukufunda okujulile ugxile ebudlelwaneni obuqinile bebhizinisi.
Izinzuzo zokuthengisa, ukumaketha kanye nolwazi lwamakhasimende
Enye yezinzuzo ezinhle ze-SugarCRM Hint yi- ukonga isikhathi nezindlekoLeli thuluzi lenza umsebenzi owawudinga ukusesha ngesandla namaspredishithi ngaphambilini, likhulula ochwepheshe bokuthengisa nokumaketha ukuthi bagxile kuwo izingxoxo ezinenani eliphakeme namakhasimende abo angaba khona. Kulinganiselwa ukuthi, ngenxa ye-Hint, abanye abaphathi bangonga imali efinyelela ku- imizuzu embalwa ngocingo ngalunye lwebhizinisingokuba nalo lonke ulwazi olubalulekile olutholakalayo ngaphambi kokuxhumana.
Ngaphezu kwalokho, ngokuba nedatha efanele nesesikhathini ngesikhathi sangempela, izinkampani zingakwazi yenza izinqumo ezisheshayongephutha elincane kakhulu. Ukuze wazi ngokushesha ukuthi Iphrofayela yeklayenti Inikeza ukuphepha okukhulu lapho iqala umjikelezo wokuthengisa, ivumelanisa isiphakamiso sokuthengisa futhi ibeka phambili amathuba ngokuvumelana nomkhiqizo noma isevisi.
Inani le-Hint libaluleke kakhulu ezindaweni ezine- ukusetshenziswa kakhulu kwezokuxhumanalapho umkhondo wedijithali wabasebenzisi nezinkampani ucebile kakhulu. Lokhu kuningi kwedatha yomphakathi kuba, ngenxa kaHint, umthombo wobuhlakani bebhizinisi ikwazi ukuthuthukisa kakhulu amabhizinisi, ithuthukise ukuhlukaniswa kwezinkampani, futhi inikeze isevisi ehambisana nezidingo zeklayenti ngalinye.
Ngamafuphi, i-SugarCRM Hint ihlanganisa ubuhlakani bobudlelwanoUkuzenzakalela ekubambeni idatha kanye namakhono okuhlaziya athuthukile ukuze noma iyiphi inhlangano ikwazi ukuqonda kangcono amathuba ayo namakhasimende ayo, ithuthukise izinqubo zayo zokuthengisa, futhi yakhe ubudlelwano bebhizinisi obuqinile okusekelwa ulwazi olunembile nolusesikhathini njalo.