Emahoreni ambalwa adlule, i-Gmail ibhekane nokuhluleka kwayo okukhulu kokuhlunga ama-imeyili . Abasebenzisi emhlabeni wonke, okuhlanganisa naseYurophu naseSpain, sebeqalile ukuqaphela amabhokisi abo okungenayo egcwele imiyalezo ebilokhu ihlala kumafolda Okuphromotha, Izibuyekezo, noma ogaxekile.
Inkinga ayigcini nje ekwandeni kokukhangisa okucasulayo. Konke kukhomba inkinga eyisisekelo ngama-algorithms okuhlunga okuzenzakalelayo , okubangela ingxube eyingozi: ugaxekile kanye nama-imeyili angaba yinkohliso angena ebhokisini lokungenayo eliyinhloko kuyilapho imiyalezo esemthethweni, njengokuqinisekiswa kokuthenga noma ukuxhumana komsebenzi, igcina ibizwa ngokuthi i-junk mail.
Yini eyaziwayo ngokwehluleka kwesihlungi se-Gmail
Ngokusho kwedeshibhodi yesimo se-Google Workspace kanye nemibiko ehlukahlukene yobuchwepheshe, lesi sigameko sihlobene nokubuyekezwa kwamuva kwezinhlelo zokufunda komshini ezibhekene nokulwa nogaxekile . Lokhu kuguqulwa kubikwa ukuthi kubangele ukwanda kwezinga "lemiphumela engalungile" (ama-imeyili asemthethweni amakwe ngokungalungile njengogaxekile) futhi, ngesikhathi esifanayo, kwavumela imiyalezo okwakufanele ivinjwe noma ihlungwe kumathebhu esibili ukuthi idlule.
I-Google ivumile ukuthi ukuhlukaniswa kwama-imeyili okungalungile kanye nezixwayiso ezengeziwe kuyenzeka ngaphakathi kwe-Gmail . Abasebenzisi abaningi bahlangabezana nebhena phezulu kweminye imiyalezo exwayisa ngokuthi "i-Gmail ayikuskenanga ugaxekile, abathumeli abangathembekile, noma i-malware," okubonisa ukuthi ukuhlolwa okuthile kokuphepha akusebenzanga kahle.
Le nkampani ngokwayo iqinisekisile ukuthi amaqembu ayo onjiniyela asebenza ngenkuthalo ukuxazulula inkinga nokubuyisela emuva izinguquko ezibangele lokhu kuziphatha okungajwayelekile. Ezitatimendeni ezithunyelwe ezikhungweni zobuchwepheshe ezikhethekile, i-Google igcizelela ukuthi lesi yisigameko esiqhubekayo futhi ikhuthaza abasebenzisi ukuthi balandele izincomo zokuphepha ezijwayelekile okwamanje.
Phakathi kwemiphumela okuxoxwa ngayo kakhulu ukubambezeleka kokulethwa kwama-imeyili athile , into eyinkinga kakhulu kulabo abathembele emilayezweni esheshayo yokuqinisekisa ngezinyathelo ezimbili noma ukuqinisekisa ukuthengiselana okubucayi. Abanye abasebenzisi babika ukuthi amakhodi okuqinisekisa afika sekwephuzile noma alahleka phakathi kwezaziso eziningi zokumaketha.

Indlela iphutha elithinta ngayo amabhokisi okungenayo
Omunye wemiphumela ebonakala kakhulu yokungasebenzi ukuthi isakhiwo sebhokisi lokungenayo lendabuko siphazamisekile . Abasebenzisi emazweni ahlukahlukene babika ukuthi ithebhu yabo Eyinhloko igcwele izincwadi zezindaba, ukukhushulwa, ngisho nemizamo yobugebengu bokweba imininingwane eyimfihlo, kuyilapho amathebhu Okukhushulwa kanye Nokubuyekezwa ehlala evaliwe, kungekho miyalezo emisha ehlungwa kahle.
Izikhalazo ziyanda ezinkundleni zokuxhumana, ezinkundleni zokuxhumana, kanye nasemiphakathini yosizo lwe-Google: abasebenzisi abaningi bathi "bonke ogaxekile baya ngqo ebhokisini labo lokungenayo" nokuthi izexwayiso zogaxekile ziyavela ngisho nasema-imeyili avela kubathumeli abaziwayo, njengezitolo lapho bethenga khona njalo, izinsizakalo zokubhalisa, noma oxhumana nabo abangochwepheshe. Lokhu kuziphatha okungajwayelekile kwenza kube nzima kakhulu ukuhlukanisa ngokushesha ukuthi yimiphi imiyalezo ebalulekile nokuthi yimiphi okwakufanele ihlale ingabonwa.
Ngaphezu kwakho konke lokhu kuyindaba yokwethembana: labo asebesebenzise i-Gmail iminyaka eminingi sebejwayele uhlelo lokuhlunga olusebenza njengomugqa wokuqala wokuzivikela othembekile. Uma lolo "donga" seluncishisiwe, abasebenzisi bavame ukuqhubeka nokuziphatha sengathi akukho lutho olushintshile , bevula ama-imeyili futhi bechofoza izixhumanisi kalula njengoba behlala benjalo. Ngenxa yalesi sizathu, lolu hlobo lobuthakathaka lubhekwa njengoluyingozi kakhulu ngokombono wokuphepha.
Kwezinye izimo, inkinga isebenza ngendlela ephambene. Ukuqinisekiswa kwama-oda, izaziso zokuthumela, izimemo zekhalenda, ngisho nokuxhumana kwenkampani kwangaphakathi kugcina kufolda yogaxekile ngaphandle kwesizathu esibonakalayo . Noma ubani ongayihloli leyo folda njalo usengozini yokuphuthelwa yimiyalezo ebalulekile emsebenzini wakhe wansuku zonke.
Umsuka wobuchwepheshe: ama-algorithms nokufunda komshini
Sekuyiminyaka eminingi, i-Gmail ithembele kusethi yobuchwepheshe eyinkimbinkimbi ukuze inqume ukuthi izokwenzenjani nge-imeyili ngayinye engenayo. Akuyona nje uhlu lwabathumeli abamnyama, kodwa futhi namamodeli okufunda komshini acabangela idumela leseva, amaphethini olimi olujwayelekile logaxekile , ukuziphatha komsebenzisi (okuphawulwe njengogaxekile noma okususiwe kuleyo folda), izixhumanisi ezifakiwe, okunamathiselwe, nokunye okuningi.
Uma noma iyiphi ingxenye yalolo hlelo ingasebenzi kahle, izimpawu ziyilokho kanye esikubonayo kulezi zinsuku: imiyalezo okufanele ihlungwe ingena ebhokisini lokungenayo eliyinhloko , amathebhu esibili ayayeka ukugcwala njengenjwayelo, kanye nezexwayiso zangaphakathi zibonisa ukuthi ukuskena kwe-antispam noma i-antimalware akukaqedi ngendlela evamile. Konke lokhu kukhomba inkinga ngokubuyekezwa noma ukuthunyelwa kwalezi zinhlelo ezizenzakalelayo.
I-Google ichaze kudeshibhodi yayo yesimo ukuthi lesi sigameko sibangela "ukuhlelwa okungalungile kwama-imeyili ebhokisini lokungenayo lomsebenzisi," kuhlanganiswe "nokubambezeleka kokulethwa kwama-imeyili." Empeleni, lokhu akusikho nje kuphela isiphithiphithi senhlangano kodwa futhi kuwukuwohloka kwesikhashana kwezingqimba zokuphepha i-Gmail evame ukuzisebenzisa ngemuva.
Le nkampani ayizange ichaze kabanzi imbangela eyinhloko obala, yize ukubhekisela ezinguqukweni zakamuva ezinhlelweni zayo ezihlakaniphile kuphakamisa ukuthi kungaba ukuthunyelwa okunephutha noma ukulungiselelwa okungalungiswanga kahle kumamodeli okuthola ogaxekile . Umphakathi wezobuchwepheshe wamazwe ngamazwe, okuhlanganisa nowaseYurophu, ulinde izincazelo ezengeziwe zobuchwepheshe ezichaza kahle ukuthi yini ehambe kabi nokuthi izovinjelwa kanjani ukuthi ingenzeki futhi.
Amashejuli, ububanzi, kanye nokuqashelwa ngokusemthethweni kwenkinga
Imibiko yokuqala esakazekile yaqala ukuvela kusihlwa sangomhlaka-24 Januwari, lapho imibiko yokuqala ibeka ukuqala kwezimo ezingavamile cishe ngo-20:00 PM (isikhathi sendawo eVietnam) kanye nomthelela obonakalayo ngokushesha kwezinye izindawo zesikhathi, okuhlanganisa iYurophu neSpain . Ngokushesha ngemva kwalokho, ideshibhodi ye-Google Workspace kanye nezikhungo zezindaba ezikhethekile ezahlukahlukene zaqala ukubika ngalesi sigameko.
Esitatimendeni sayo somphakathi, i-Google iphinde yathi amaqembu ayo “asebenza ngenkuthalo ukuxazulula inkinga” futhi yanxusa abasebenzisi ukuthi balandele imikhuba ejwayelekile yokuphepha ngemiyalezo evela kubathumeli abangaziwa . Imiyalezo eqinisekisayo ithunyelwe nakumakhasimende ebhizinisi athembele ku-Gmail kanye ne-Google Workspace ekusebenzeni kwawo kwansuku zonke.
Eminye imithombo ikhombisa ukuthi lesi siphutha sibangele ukwanda okungajwayelekile kwezaziso kumadivayisi eselula namakhompyutha, njengoba yonke i-imeyili yokuphromotha noma yokuvuselela eyayithulisiwe ngaphambilini kuthebhu yayo manje ibangela isexwayiso . Lokhu kuholele abasebenzisi abaningi ekuqaleni ukuthi basole ukuhlaselwa kogaxekile okuqondiwe, kanti empeleni umthombo usesimisweni sokuhlunga se-Google.
Kamuva inkampani iveze ukuthi isevisi kufanele ibuyele esimweni sayo esijwayelekile emahoreni ambalwa alandelayo , izihlungi zogaxekile namathebhu okuhlunga asebenza kahle futhi. Kodwa-ke, abasebenzisi belulekwa ukuba bahlale beqaphile kuze kube yilapho uhlelo seluzinzile ngokugcwele.
Yini abasebenzisi abangayenza ngenkathi kungasebenzi?
Nakuba i-Google iqeda ukulungisa izinhlelo zayo, kuwukuhlakanipha ukusebenzisa indlela eqaphile kakhulu kunokujwayelekile. Empeleni, kumelwe samukele ukuthi isihlungi esizenzakalelayo kungenzeka singasebenzi kahle nokuthi, okungenani okwesikhashana, umsebenzisi uba umugqa wokugcina wokuzivikela kugaxekile kanye nokuphinga; kuyalulekwa ukuthi kubuyekezwe amaphutha avamile okumaketha nge-imeyili.
- Sebenzisa okuthi “Maka njengogaxekile” kanye nokuthi “Bika ubugebengu bokweba imininingwane ebucayi”Noma nini lapho i-imeyili esolisayo ingena ebhokisini lakho lokungenayo, kubalulekile ukuyibhala kanjalo. Lezi zenzo zisiza ekuqeqesheni kabusha izimpawu ze-akhawunti futhi zinegalelo ohlelweni ekulungiseni ukuziphatha kwalo.
- Hlola ifolda yakho yogaxekile kaningiNjengoba imiyalezo esemthethweni ingase iphele lapho ngephutha, kuwumqondo omuhle ukuhlola leyo folda njalo bese uthola noma yimaphi ama-imeyili abalulekile ngokuwamaka ngokuthi "Akuwona ugaxekile".
- Hlola umthumeli kanye nesizinda ngokucophelela.Emilayezweni ebonakala sengathi ivela emabhange, ezinkampanini zeposi, noma ezinkundleni ezidumile, kubalulekile ukuhlola ikheli langempela lomthumeli kanye nesizinda ngaphambi kokuchofoza kunoma yiziphi izixhumanisi.
- Gwema ukuchofoza okungazelelwe kumabhanela nezixhumanisiUma i-Gmail ibonisa izexwayiso zokuthi umlayezo awuskeniwe ngokuphelele, lokhu kufanele kuhunyushwe njengophawu lwesixwayiso futhi i-imeyili kufanele ivulwe ngokucophelela okukhulu, uma kunjalo.
- Lungisa ngesandla ukuhlukaniswa kwama-imeyili athileUkuhambisa imilayezo kusuka ku-Primary kuya ku-Promotions (noma okuphambene nalokho) kuseyindlela evumelekile yokutshela i-Gmail ukuthi kufanele ibeke kuphi ukuxhumana okufanayo esikhathini esizayo.
Kubasebenzisi ngabanye eSpain nakwamanye amazwe aseYurophu, lezi zinyathelo zingenza umehluko phakathi kokuwela esisulu sokukhwabanisa okusebenzisa isihlungi esinephutha nokuthola ukuzama ukwebiwa kobunikazi ngesikhathi. Ezindaweni zobungcweti, ukubuyekeza ngesandla amabhokisi okungenayo athile abalulekile—njengalawo esevisi yamakhasimende noma ukwesekwa—kungavimbela ukulahleka kwemiyalezo ebalulekile evela kubaphakeli noma kumakhasimende.
Njengoba amahora edlula, inani lezikhalazo labonakala lincipha, uphawu lokuthi ukulungiswa kwe-Google kwase kuqala ukusebenza futhi izihlungi zase zibuyela ekuziphatheni kwazo okuvamile . Noma kunjalo, lesi sigameko sakwenza kwacaca ukuthi izigidi zabantu zithembele kangakanani ekusebenzeni kahle kwezinhlelo ezenzakalelayo, ezisebenza ngokungabonakali, esikhathini esiningi.
Okuhlangenwe nakho ngalokhu kwehluleka kwesihlungi se-Gmail kugqamisa ubuthakathaka bokuphathisa yonke inhlangano kanye nokuphepha kwe-imeyili kuma-algorithms, yize eyinkimbinkimbi kakhulu, angenza namaphutha futhi adale izinkinga ezinkulu ngemizuzu embalwa . Kumsebenzisi, ukuzivikela okungcono kakhulu kusalokhu ukuhlanganisa lezi zihlungi ezizenzakalelayo nomthamo onempilo wokungabaza, ukuhlola ifolda yogaxekile ngezikhathi ezithile, futhi ungalokothi ucabange ukuthi uma kufika okuthile ebhokisini lokungenayo eliyinhloko, kuphephile ngokuzenzakalelayo.